Starting your lash business but unsure where to sell? I faced the same dilemma when launching UBLash – now I help hundreds of beauty brands avoid costly mistakes.
Shopify offers complete brand control with customizable stores, Etsy provides built-in audiences for handmade products, while Amazon delivers massive reach with fulfillment services. Each platform suits different business stages: Shopify for brand building, Etsy for niche handmade items, and Amazon for volume sales [3][4].
After testing all three platforms with our lash products, I’ve discovered specific advantages and pitfalls for beauty businesses. Let’s break down which platform aligns with your growth strategy.
Why Should Lash Brands Consider Multiple Sales Channels?
Relying on just one platform puts your business at risk – 63% of successful beauty brands diversify across at least two sales channels to reach different customer segments [2].
Multiple sales channels reduce dependency on single platforms, increase brand visibility across different customer bases, and provide revenue stability when one channel underperforms. For lash brands, this means reaching both specialty beauty shoppers and general consumers [1][2].
The Multi-Channel Advantage for Lash Businesses
1. Market Coverage Expansion
- Reach handmade enthusiasts on Etsy
- Capture general beauty shoppers on Amazon
- Build brand loyalists through Shopify [2][4]
2. Risk Mitigation
- Avoid algorithm changes affecting single platform
- Balance seasonal fluctuations across channels
- Diversify customer acquisition sources1 [2]
3. Customer Segmentation
- Different price points for different platforms
- Varied product offerings per channel
- Targeted marketing messages [2][4]
Revenue distribution comparison for lash brands:
Sales Channel | Customer Type | Average Order Value | Best For |
---|---|---|---|
Shopify | Brand loyalists | $45-65 | Premium collections |
Etsy | Handmade seekers | $25-40 | Artistic designs |
Amazon | Mass market | $20-35 | Volume sales |
Combined | All segments | $30-50 | Business stability [2][4] |
UBLash clients using multiple channels report 40% higher revenue stability during market changes [2].
How Does Shopify Benefit Lash Brand Building?
That custom domain isn’t just vanity – it’s your brand’s home where you control every customer interaction and data point.
Shopify provides lash brands complete control over branding, customer experience, and data collection. The platform offers customizable store designs, direct customer relationships, and keeps 100% of profits without marketplace fees, making it ideal for building premium brand identity [3][4].
Shopify Strengths for Lash Businesses
1. Brand Control
- Complete customization of store design
- Owned customer data and email lists
- No competing products on your page [4]
2. Profitability
- No marketplace commission fees
- Lower transaction costs with Shopify Payments
- Better margins on premium products [4]
3. Marketing Tools
- Built-in SEO features for content marketing
- Email marketing integrations
- Social media shopping features [2][4]
4. Scalability
- Grows with your business from startup to enterprise
- Handles high traffic volumes during launches
- International selling capabilities [4]
Critical considerations for lash brands:
Feature | Advantage | Impact on Lash Business |
---|---|---|
Custom branding | Unique visual identity | Higher perceived value |
Customer data | Email marketing opportunities | Repeat business growth |
App ecosystem | Specialized beauty apps | Enhanced functionality |
No competition | Controlled shopping experience | Better conversion rates [4] |
Pro Tip: Start with Shopify as your home base, then expand to other channels once brand identity is established [4].
What Makes Etsy Special for Handmade Lash Products?
That "handmade" tag does more than you think – it attracts customers specifically seeking artisanal beauty products willing to pay premium prices.
Etsy provides lash brands access to millions of shoppers specifically seeking handmade and unique beauty products. The platform’s niche audience, lower startup costs, and built-in search traffic make it ideal for artisan lash creators and small batches, though competition is increasing rapidly [3][4].
Etsy’s Niche Advantages for Lash Artisans
1. Targeted Audience
- 90 million active buyers seeking handmade
- Pre-qualified customers valuing craftsmanship
- Higher willingness to pay for artisanal products [4]
2. Lower Barrier to Entry
- No monthly subscription fees
- Minimal technical setup required
- Immediate access to shopping traffic [3]
3. Community Features
- Review system building trust
- Favoriting and following features
- Seasonal marketplace events [4]
4. Handmade Focus
- "Handmade" category credibility
- Storytelling opportunities
- Artistic presentation emphasis [3][4]
Etsy economics for lash sellers:
Cost Factor | Amount | Impact on Business |
---|---|---|
Listing fee | $0.20 per item | Low initial investment |
Transaction fee | 6.5% of sale price | Higher than Shopify |
Payment processing | Additional fees | Must factor into pricing |
No monthly fee | $0 | Good for testing products [4] |
Note: Etsy’s 6.5% transaction fee is significantly higher than Shopify’s 2.9% + $0.30, affecting overall profitability [4].
When Should Lash Brands Use Amazon’s Massive Reach?
Those Prime badges aren’t just decorative – they represent access to millions of shoppers who expect fast shipping and trust Amazon’s reliability.
Amazon provides lash brands unprecedented scale through its massive customer base and Fulfillment by Amazon (FBA) services. The platform excels for volume sales and brand exposure but offers limited branding control and has fierce competition, making it best for established brands with competitive pricing [3][4].
Amazon’s Scale Advantages for Lash Brands
1. Massive Audience
- 300+ million active customers
- High purchase intent shoppers
- Trusted platform for new customers [4]
2. Fulfillment Services
- FBA handles storage and shipping
- Prime eligibility for fast delivery
- Returns management handled [3]
3. Advertising Tools
- Sponsored product placements
- Brand registry program
- Amazon DSP for retargeting [4]
4. International Reach
- Global marketplace access
- Multi-country fulfillment
- Currency conversion handling [4]
Amazon cost structure for lash products:
Fee Type | Typical Cost | Impact on Margins |
---|---|---|
Referral fee | 8-15% of sale | Significant cost |
FBA fees | $3-5 per unit | Must calculate carefully |
Storage fees | Monthly charges | Inventory management key |
Advertising | 10-30% of ACOS | Customer acquisition cost [4] |
Warning: Amazon’s referral fees of 8-15% combined with FBA costs can consume 30-40% of your revenue, requiring careful pricing strategy [4].
How to Choose the Right Mix for Your Lash Business?
That perfect platform combination isn’t one-size-fits-all – it depends on your production capacity, brand stage, and growth objectives.
Choose sales channels based on your lash business stage: start with Etsy for testing, add Shopify for brand building, and expand to Amazon for scale. Consider your production capacity, marketing resources, and customer acquisition strategy when selecting platforms [2][4].
Strategic Channel Selection Framework
1. Business Stage Considerations
- Startup phase: Etsy for low-risk testing
- Growth phase: Shopify for brand building
- Scale phase: Amazon for volume expansion [4]
2. Production Capacity
- Handmade small batches: Etsy focus
- Medium production: Shopify + Etsy
- Large scale production: All three channels [2]
3. Marketing Resources
- Limited budget: Leverage Etsy traffic
- Moderate budget: Build Shopify with social media
- Healthy budget: Amazon advertising + brand building [4]
4. Customer Acquisition Strategy
- Niche positioning: Etsy authenticity
- Brand building: Shopify community
- Mass market: Amazon reach [2][4]
Platform combination strategies:
Business Type | Primary Channel | Secondary Channel | Revenue Split |
---|---|---|---|
Artisan creator | Etsy (60%) | Shopify (40%) | Focus on handmade |
Growing brand | Shopify (70%) | Amazon (30%) | Brand building first |
Volume business | Amazon (50%) | Shopify (50%) | Maximize reach |
Premium brand | Shopify (80%) | Etsy (20%) | Quality over quantity [4] |
UBLash recommends starting with one primary channel and expanding strategically as you validate product-market fit [2].
What Are the Hidden Costs and Challenges?
Those platform fees are just the beginning – hidden costs like chargebacks, returns, and marketing expenses can surprise new sellers.
Hidden costs include chargeback fees, return processing, advertising spending, and inventory storage. Platform-specific challenges include Amazon’s strict policies, Etsy’s increasing competition, and Shopify’s need for continuous marketing investment [3][4].
Cost and Challenge Analysis
1. Platform-Specific Fees
- Shopify: Transaction fees without Payments1
- Etsy: Payment processing additional fees
- Amazon: Long-term storage fees [4]
2. Operational Challenges
- Inventory synchronization across platforms
- Different shipping requirements
- Varied customer service expectations [2]
3. Marketing Costs
- Shopify: Need for external advertising
- Etsy: Promoted listing costs
- Amazon: PPC advertising requirements2 [4]
4. Compliance Issues
- Amazon: Strict policy enforcement
- Etsy: Handmade policy compliance
- Shopify: PCI compliance responsibility [4]
Risk mitigation strategies:
Risk Type | Shopify | Etsy | Amazon | Mitigation Strategy |
---|---|---|---|---|
Policy violations | Low risk | Medium risk | High risk | Read policies carefully |
Fee changes | 30-day notice | Possible anytime | Frequent changes | Diversify channels |
Account suspension | Rare | Possible | Common | Multiple accounts |
Competition control | Full control | Limited | No control | Unique products [4] |
Always maintain separate inventory tracking systems to prevent overselling across channels [2].
Conclusion
Choose sales channels that match your business stage, with most lash brands eventually using 2-3 platforms for optimal growth and risk management.
Fanny
Lash Technician
Hi, I’m Fanny, the author of this post.
Over the past 5 years, we have assisted numerous lash salons and technicians across 20 countries to build their lash brand and grow their businesses with high-quality lash extension products.
If you have any questions or need assistance, feel free to reach out for a free consultation or to discuss tailored solutions for your business needs.